p888 Privacy Policy — Your Data, Handled with Care

01 Introduction

p888 operates the online gaming and sports betting platform available at https://p888.pw and through the p888 mobile application. This Privacy Policy describes how p888 collects, processes, stores and protects the personal information of its members — people based in Pakistan who use the platform for Sports Betting, Cricket markets including PSL and T20 internationals, Live Casino, Slot Games and related services.

We are committed to being transparent about what data we collect and why. This policy is written in plain English so that every p888 member can understand exactly what happens with their information, without needing a legal background to follow along. If anything is unclear, the p888 support team is available via live chat to answer questions at any time.

This policy covers all personal data collected through the p888 website, the mobile app for Android and iOS, and any communications between you and p888 including support conversations, email and in-platform notifications.

02 Data We Collect

p888 collects personal information in two main ways: information you provide directly and information collected automatically when you use the platform.

Information you provide directly:

• Registration data: Your name, date of birth, email address, mobile number and chosen username when you create an account.
• Identity verification: A copy of your CNIC, passport or other government-issued identification document when requested during the account verification process.
• Payment information: Your JazzCash or Easypaisa mobile number, bank account details, Raast ID or card information when you make a deposit or request a withdrawal. Full card numbers are not stored by p888 directly.
• Support communications: Any information you share when contacting the p888 support team via live chat, email or in-platform messaging.
• Responsible gaming preferences: Deposit limits, session time settings and self-exclusion requests you set within your account.

Information collected automatically:

• Device and browser data: Your IP address, browser type, operating system, screen resolution and device identifiers when you access p888.
• Usage data: Pages visited, games played, bets placed, time spent on different sections of the platform and navigation patterns.
• Session data: Login times, logout times, session duration and approximate location derived from your IP address.
• Cookie data: Preferences and session tokens stored in your browser to keep you logged in and remember your settings between visits.

03 How We Use Your Data

p888 uses the personal data it collects for specific, legitimate purposes directly related to operating the platform and serving its members. The table below outlines the primary uses:

p888 does not use your personal data to build advertising profiles or to sell targeted advertising space. Promotional communications from p888 relate exclusively to p888's own offers and are only sent to members who have not opted out.

04 Data Sharing

p888 does not sell, rent or trade your personal data. However, to operate the platform effectively, certain data is shared with carefully selected third parties in the following limited circumstances:

• Payment processors: When you make a deposit or withdrawal, your payment details are passed to the relevant payment provider — such as JazzCash, Easypaisa, Raast or your bank — solely to process the transaction. p888 does not share more information than is necessary for the transaction to be completed.
• Identity verification services: When account verification is required, your identification documents may be processed by a third-party verification provider. These providers are bound by strict confidentiality obligations.
• Platform infrastructure providers: p888 uses third-party hosting and cloud infrastructure services to operate the platform. These providers handle data only under instruction from p888 and are contractually required to maintain data security.
• Fraud prevention and security: In cases where fraud or criminal activity is suspected, p888 may share relevant account data with fraud prevention agencies or law enforcement authorities as required by the circumstances.
• Legal obligations: p888 may disclose personal data where required to do so by a valid legal process, court order or regulatory requirement. In such cases, only the minimum necessary data will be disclosed.

05 Payment Data

All financial transactions on p888 are conducted in Pakistani Rupees (PKR). The platform supports deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards and mobile wallets.

When you initiate a payment, the following applies to your financial data:

• Your mobile wallet number (JazzCash or Easypaisa) or bank account details are used solely to execute the transaction and are not stored in a way that allows p888 staff to access full payment credentials.
• Card payments are processed through a secure payment gateway. p888 does not store full card numbers on its own servers. Card data is handled in accordance with standard card industry security practices.
• Transaction records — including the amount, date, method and outcome of each deposit or withdrawal — are retained as part of your account history for account management, dispute resolution and legal compliance purposes.
• PKR transaction histories may be reviewed internally by p888's fraud and compliance team as part of routine account monitoring. This is a standard security measure, not an indication of suspected wrongdoing.

If you believe there is an error in your transaction history or a payment has been incorrectly processed, contact the p888 support team immediately so it can be investigated and resolved.

06 Cookies and Tracking

p888 uses cookies — small text files stored on your device by your browser — to make the platform work properly and to improve your experience. The types of cookies used by p888 are as follows:

• Essential cookies: Required for the platform to function. These include your session token (which keeps you logged in), security tokens and preference settings. The platform cannot operate correctly without these and they cannot be disabled.
• Functional cookies: Remember your language, display preferences and last visited sections so you do not have to reset them every time you visit.
• Analytics cookies: Collect anonymised data about how members navigate the platform — which pages are most visited, how long sessions last and where users typically drop off. This helps p888 improve the platform experience. No individual member is identified in analytics data.

p888 does not use third-party advertising cookies or allow external ad networks to place tracking cookies on your device through the p888 platform.

You can manage or delete cookies through your browser settings at any time. Be aware that disabling essential cookies will affect the functionality of the platform, including your ability to stay logged in.

07 Data Retention

p888 retains personal data for as long as it is necessary for the purpose for which it was collected, or for as long as required by applicable legal or regulatory obligations. In practice, this means:

• Active accounts: Your personal data is retained for the entire duration that your p888 account remains open and active.
• Closed accounts: Following account closure, p888 retains transaction records, identity verification data and support communications for a period of up to five years. This retention is necessary for fraud prevention, dispute resolution and compliance with financial record-keeping standards.
• Responsible gaming records: Self-exclusion and deposit limit histories are retained for a minimum of five years to prevent circumvention of these protections — for example, to ensure that a previously self-excluded member is not immediately reinstated on request without the required cooling-off period.
• Marketing preferences: If you opt out of promotional communications, your opt-out preference is retained indefinitely to ensure it continues to be respected.

When data is no longer required and the retention period has passed, p888 securely deletes or anonymises it so that it can no longer be linked back to you as an individual.

08 Security Measures

p888 takes data security seriously and maintains technical and organisational measures to protect your personal information from unauthorised access, accidental loss, disclosure or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the p888 platform is encrypted in transit using industry-standard SSL/TLS protocols.
• Access controls: Access to personal data within p888 is restricted to staff members who genuinely need it to perform their role. All internal access is logged and audited.
• Password security: Passwords are stored using one-way hashing. p888 staff cannot view your password and will never ask you for it.
• Fraud monitoring: Automated systems monitor account activity for patterns associated with fraud, account takeover and money laundering. Suspicious activity triggers manual review by the security team.
• Secure infrastructure: The p888 platform is hosted on secure infrastructure with regular security reviews and update protocols.

09 Your Rights Over Your Data

As a p888 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact the p888 support team via live chat or email:

10 Minors and Age Protection

p888 is strictly an adults-only platform. The minimum age to register and use any part of the platform — including Sports Betting, Casino, Slot Games and VIP — is 18 years. p888 does not knowingly collect personal data from anyone under the age of 18.

During account registration, you are required to confirm that you are aged 18 or above. Where there is reason to believe that a registered account belongs to someone under 18, p888 will suspend the account pending age verification and, if the account holder is confirmed to be a minor, the account will be permanently closed and any associated balance will be forfeited.

If you are a parent or guardian and believe that a minor in your household has registered a p888 account, contact support immediately so the account can be reviewed and closed. p888 takes underage access seriously and treats all such reports as a priority.

We encourage parents and guardians to use device-level parental controls and to have open conversations with young people about responsible internet use and the risks associated with online gambling platforms.

11 Updates to This Policy

p888 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable laws or improvements to data handling practices. When this policy is updated, the revised version will be published on this page with an updated "Last updated" date at the top.

For significant changes that materially affect how your personal data is used, p888 will make reasonable efforts to notify you — for example, via an in-platform notification or email to your registered address. However, it remains your responsibility to review this page periodically so you are always aware of the current policy.

Your continued use of p888 after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and contact support to request account closure.

12 Contact Us About Privacy

If you have any questions, concerns or requests related to this Privacy Policy or the way p888 handles your personal data, you can reach the support team through the following channels:

• Live chat: Available directly within the p888 platform and mobile app. This is the fastest way to get a response.
• Email: [email protected] — include your registered username and a brief description of your query so the team can assist you as quickly as possible.

p888 aims to respond to all privacy-related queries within a reasonable timeframe. For requests to access, correct or delete personal data, identity verification may be required before the request can be actioned — this is to protect your account from unauthorised data requests made by third parties.

For general questions about the platform, including information about Deposits, VIP, Casino or Sports Betting, visit the FAQ page or speak to the support team via live chat.